TAQAT structures your company in a way that emphasizes the value of employee “roles”. A role is simply a managed subset of work which is performed and managed by a department. Instead of the conventional company structure (Departments -> Sub Departments -> Employees), TAQAT  helps you create and manage roles to provide you with an intermediate step between a department and its employees (Departments -> Sub Departments -> Roles-> Employees)
 

Each role bears several parameters, including:

• The Objective:  Quite simply, what you will achieve when performing this role successfully.
• A Manager: The individual responsible for developing and updating stated roles and objectives.
• Current Status: "Standardized", "In Process (of being standardized)" or "Not Standardized".
• Approved Employee(s):  A list of employees assigned to perform this role.

Roles are a cornerstone of TAQAT. They comprise the framework for developing your company’s knowledge base. As the knowledge base grows, department roles become easily digested and learned by your junior staff and your future employees. This ensures that you create a system that enables multiple employees to perform each job-role so that your organization is scalable and your employees are easily promotable.

Using TAQAT facilitates a smooth and rapid expansion, because you and your department managers will not need to expend a great deal of time providing detailed direction to every new employee who joins your company. Instead, new employees will be able to refer to well-defined department roles that are supported by structured training materials.
 

Although verbal communication is faster and more convenient, it is by definition a form of micro-management. You will have to repeat your instructions more frequently as your company continues to grow and this can significantly hinder your growth prospects.

TAQAT builds a culture of documented experience that can be shared among all employees, enabling you and your executive staff to focus more on strategic decisions. Your growth will rely more on your company’s systems than its people.

By implementing TAQAT, you will always be certain that your company’s strategic objectives are well-communicated amongst your employees and relate back to the tasks that they are doing.

Moreover, TAQAT allows each department manager to create his own department objectives. These objectives are usually a product of the company’s primary strategic objectives.
 

Each objective can also have an “expiration date”, which indicates how much time the team has to achieve the specified objective. TAQAT automatically keeps employees informed as to how much time they have remaining in order to complete each of these objectives.

TAQAT Communication Logs provide your team with a mechanism to share ideas, identify problems and better-define opportunities.  The system provides you with a platform which gives everyone an “equal voice” that can contribute to the company’s growth in an effective way.

TAQAT’s logs encourage employees to report ideas by giving them the assurance that:

• They will receive credit for their contributions; and
• That their messages will not be filtered by middle managers who may not understand the value of their ideas and/or who many be pursuing a personal agenda.
   

An employee posting a communication log about a company threat or a problem is urged to propose a solution as well. Managers can respond by resolving the log issue and closing it, or they have the option to transform it to an internal project if it requires more attention.

TAQAT provides you with a powerful collaboration and project management module that has been designed to get everyone involved in implementing your organization’s strategic plan.  Your staff will be able to create projects, define their success criteria and create task lists. Tasks are assigned to responsible staff and show budgeted and actual costs, due dates and hours to completion.
 

Each project is associated with a collaboration framework that ensures that you have an efficient, effective and documented way for staff to participate in the project. This includes:

Project Issues: Similar to communication logs, but dedicated to the project. This gives every team member an equal voice and an equal opportunity to contribute their ideas for resolving the issue, while keeping all project members informed.

Forums: TAQAT’s forums come pre-populated with a list of user-defined discussion topics. The idea is to create a list of standard topics that are designed to guide your project team to think through all the issues required to create and implement a successful project.

Documents repository: Allowing the team to upload, attach and manage an unlimited number of files, spreadsheets, images and documents associated with the project.

Notes: Which function as an internal, private e-mail system between project members.

Once a project is completed, a special “closing” forum is created where team participants can comment on what went right and what went wrong during the project’s implementation process. The idea is that the project team should have every opportunity to report ways to improve the project so that future projects and teams can benefit from their successes, failures, insights and experiences.

TAQAT’s knowledge base is designed to encourage team members to document best-practices and the know-how involved in successfully running your organization. This makes it easy to cross-train staff to perform multiple roles. It also helps to reduce your dependence on key staff and provides you with a complete system for evaluation and promotion.
 

Your company’s knowledge base can store forms, documents, training materials, and any other information that can improve the quality of your products and services and the productivity of your team.

TAQAT’s knowledgebase system is based on a Wiki Technology, which includes a built in word processor, auto-versioning of documents and extended security for sensitive documents.

The system is also accompanied by indexing features to make documents easily searchable through TAQAT’s sophisticated search engine. There is also a built in tag cloud feature, which allows you to assign greater weights to important, active articles.

Each knowledge base article has a built-in discussion forum. This allows users to share ideas for improving the article without changing the initial document.

To ensure objectivity, TAQAT provides a two-way assessment process. Each employee can assess him or herself alongside his or her department manager’s assessment. This enables you to compare between assessments easily and from a single location.
 

Assessments are based on your defined company and department “values”. These values represent the shared ideals and ethics that unite your team through a common purpose. Each department manager can add values that are important to his own department alongside the company’s strategic values. Having clear, defined values for all department employees ensures a level playing field.

Beside employees’ assessment, each department manager must provide reports for his own department. This covers benchmarks (key performance indicators like sales, gross profit, and number of new customers) and core-competencies (capabilities and areas of expertise that are critical to his departments’ continued success). Benchmarks and core-competencies are created and configured during the department setup.

TAQAT provides you with an easy to use employee profiling system, through which each employee can define his own strategic objectives. Strategic objectives for employees are expressed in a documented self development plan. Each department manager can change/review these plans with his or her staff.
 

The profiling system allows employees to also place their current capabilities and their CV. It is accompanied by an online search engine that allows managers to easily locate an employee with a specific skill, if someone is being sought for a specific project or task.

The employee profile page gathers everything related to your employees’ skills and experience in a single place. In addition to strategic objectives and capabilities, it provides you with all knowledge base articles posted by him or her, all projects, logs and tasks he or she is involved in. You can easily know everything about a specific employee by just looking at his or her profile page!